Sweet Little Vintage Services

Baked Love..

Surprise a Loved One, Friend, Colleague or Spoil Yourself with Scrumptious Cupcakes
Baked Fresh & Gift Boxed
Pick - Up or Delivered to Home, Office or Event

Cupcake Ordering Information

To place a cupcake order, simply visit the "Gallery" page for selections and contact us to place your order. Custom - made orders are welcome!

Minimum 48 hours notice is required when placing any order (pending availability). Custom - made orders may require more notice.

CUPCAKE MINIMUM

12 for "CLASSIC SIZE"
24 for "PETITE SIZE" (half size of classic)

FLAVOUR MINIMUM

One Base Flavour & One Topping per 12 "CLASSIC"
One Base Flavour & Two Toppings per 12 "CLASSIC"
(example: chocolate base & two toppings of your choice)
One Flavour & One Topping per 24 "PETITE"

Buttercream can be tinted to your colour preference. Piping, decorations, toppings or sprinkles may be different to actual photo. Each cupcake is hand styled, therefore may vary. Photo is a guide only.




Custom Orders

We are very creative in the Sweet Little Vintage headquarters. We are more than happy to chat with you about your dream cake order, and we love nothing more than a good challenge.
Contact us for a free quote to discuss your custom-made requirements.

Cake Toppers & Cak Stands

Sweet Little Vintage also specialise in laser cut cake toppers and a selection of cake stands that will  surely impress!


Pop Up Shop

We like to pop up around Darwin to bring some mouth-watering magic to our customers. Fitting then that we have a pop up shop!

For those who don't like the element of surprise (or need to know when the next cupcake fix is coming), please find our pop up shop dates and locations on this page and on Facebook.

Deliveries

Orders for delivery are minimum $48.00 excluding delivery costs.

We are happy to deliver to Darwin CBD, Northern Suburbs and Palmerston. The minimum order required for a delivery is $48 which excludes delivery costs.

Monday to Friday 9am to 3pm - $25 delivery charge

Saturday, Sunday and Public Holidays - Delivery upon request @ $50 delivery charge
(excludes wedding cakes which incurs an extra surcharge mon - sun)

Please note - We do not deliver to rural areas or Army Barracks.

For delivery please contact us .



Terms & Conditions

ACCEPTANCE OF TERMS

By proceeding with an order, purchase, supplying information, images or review you are in agreement with our Terms and Conditions as stated below.

These terms and conditions govern all supply of goods and services ("products") by Sweet Little Vintage. Sweet Little Vintage, we to you, the purchaser of goods and services from us, including your use of the website at www.sweetlittlevintage.com.au

They are effective from 26th August 2015 and will replace all earlier Sweet Little Vintage terms of trade and any conditions contained in any document used by you and purporting to have contractual effect.

We reserve the right to change these terms of trade by notice to you. Notice may be given by posting the revised terms and conditions on our website.

To make a purchase from Sweet Little Vintage you must be 18 years of age or over.

Purchases may only be made by persons who are acquiring goods or services for their own use or consumption, and you must not acquire goods from us via the website, phone, email or from our pop up shop for resupply (whether in trade or otherwise).
If you are purchasing on behalf of another entity such as a company you warrant you have the authorisation to agree to these terms and conditions on behalf of the entity.

GLUTEN FREE PRODUCTS

We take every precaution necessary to ensure that our gluten free products retain their integrity. We are not a gluten free facility and there is always a chance of cross contamination. We do not recommend our products for our customers with Celiac disease and those with gluten intolerance should exercise judgment in consuming our products.

CUPCAKE & CAKE ORDERS

Cupcakes require a minimum of 48 hours notice and custom cakes may require a minimum of 2 weeks notice or more (pending availability) before collection or delivery date. We do accept cake orders at short notice (pending availability).

Any cupcakes or cake ordered from a photo and produced by any other cake maker, can only be reproduced by Sweet Little Vintage as our interpretation of the cupcakes or cake and will not be an exact reproduction as in the photo.

Any cupcakes or cake ordered from a photo and produced by Sweet Little Vintage, we cannot guarantee that the appearance of the product are exact as the photo as we hand style. Our colours, piping, sprinkles, decorations and toppings will vary at all times.

WE RESERVE THE RIGHT NOT TO ACCEPT AN ORDER OR CANCELL AN ORDER AT ANY TIME.

QUOTES ARE ONLY VALID FOR SEVEN DAYS FROM DATE QUOTED.

Orders that are booked 8 weeks or more in advance to event date will require a minimum of 50% non - refundable deposit at the time of a booking, with remaining balance due to be paid 4 weeks prior to event date.

Orders that are booked 4 weeks and under to event date will require full payment at the time of a booking.

Payments are required at the time of a booking to secure date, confirm and commence an order. Your date will not be reserved until the deposit is made.

CANCELLATION POLICY

Cancellation will incur forfeiture of 50% of order amount.

PLEASE NOTE

Please speak with Sweet Little Vintage if you need an alternative date before cancelling your order within 28 days or more. We will be happy to offer an alternative date however, not guaranteed and are made at the discretion of Sweet Little Vintage. A 25% re - booking fee may apply.

Any changes to orders such as decorations, colour or flavour (excluding date change) made to your order can be requested. Please advise Sweet Little Vintage immediately in writing by email to info@sweetlittlevintage.com.au or by using the "CONTACT US" form on our web page at www.sweetlittlevintage.com.au
Changes can be requested within 14 days of your pick up or delivery date are not guaranteed and are made at the discretion of Sweet Little Vintage. Please note that extra charges may apply to any changes made.

ALL PRODUCTS - CUPCAKES AND CAKES MUST BE REFRIGERATED. WE TAKE NO RESPONSIBILITY.

ACRYLIC CAKE TOPPERS

REFUNDS

We put our blood, sweat and glitter into creating your beautiful custom made products. We have every faith that you will be as thrilled as we are with the product. Due to the hard work and time that goes into the careful preparation of each product, we must ask that you take the utmost care in placing your order. Design requirements are requested through an email so make sure to spell check your design request! We have a no cancellation policy once the order is paid for, and offer no refunds or exchanges.

PLEASE NOTE

At times, toppers can have minor laser burn marks. This is caused by laser cutting and engraving acrylic and timber. It is not considered a fault; in fact we think it adds a little vintage to your treat! If however the item you purchased is faulty, please contact us by email within 3 days of receiving the product. Please include a photograph and we will review and be in touch.

FAULTY PRODUCTS

If the product is genuinely faulty, we will meet our obligations under the Consumer Guarantees Act to provide a resolution. Please advise Sweet Little Vintage immediately in writing by email to info@sweetlittlevintage.com.au or by using the "CONTACT US" form on our web page at www.sweetlittlevintage.com.au
If you are not entirely satisfied with your order, please contact Sweet Little Vintage in writing immediately to resolve the issue. We may ask you to return the product for further inspection. Products that have been tampered with or consumed will NOT be considered for any form of refund, credit note or product exchange.
Only orders that have been delivered by Sweet Little Vintage in a faulty manner, such as the product being destroyed in appearance or inedible, may receive a full refund.
Upon pick - up or delivery of cakes in the accepted condition, Sweet Little Vintage will no longer accept any responsibility for damage or appearance to the product thereafter due to travelling or negligence by the customer.


AVAILABILITY & SUPPLY

All orders are subject to the availability of those products or services.


DELIVERY & CHARGES

Sweet Little Vintage only delivers locally.
We DO NOT ship within Australia.
We deliver within Darwin Northern Suburbs, City & Palmerston.
WE DO NOT DELIVER TO RURAL AREAS OF DARWIN or ROBERSTON BARRACKS (RAAF BASE).
Sweet Little Vintage does not re-deliver. Its the customers responsibility to ensure that the receiver is available at time of scheduled delivery time.
For delivery, please contact us prior to placing your order for availability.


PRICING

All prices are in Australian Dollars.
All prices are correct when published. We reserve the right to alter prices at any time without notice.
An invoice will be emailed to you via mobile phone or email once you place your order and have made a payment. You are responsible for ensuring that your contact details are correct.

PAYMENT OPTIONS

ALL ORDERS MUST BE PAID IN FULL PRIOR TO PICK UP OR DELIVERY.
CASH
DIRECT BANK TRANSFER (allow up to 3 business days for funds to clear)
Visa / MasterCard / American Express/Diners (credit card fees may apply)
PayPal


CARD & SECURITY

All payments are processed via PayPal's secure payments system to ensure high levels of payment security and are subject to PayPal's terms and conditions.
Click here to for PayPal's terms.
https://cms.paypal.com/nz/cgi-bin/marketingweb?cmd.../Legal_Hub_full&locale.x=en_


PUBLICATION

We reserve the right to use any image of any cake made by Sweet Little Vintage for publication. Images remain the property of Sweet Little Vintage.

LIABILITY LIMITATION


We will always endeavour to have complete and accurate information on our website but to the greatest extent permissible by law we assume no responsibility for the completeness and current accuracy of the information provided on our website.
To the greatest extent permissible by law, we exclude all liability we may have to you for any claim except where we have acted in bad faith. This exclusion also applies for the benefit of every officer, employee, contractor, agent of us and anyone else we use to perform our duties or provide services under any agreement you have with us. None of the persons specified above is liable or has to pay you for anything else in connection with or resulting from anything any of us does or does not do, or delays in doing, whether or not it is contemplated or authorised by any agreement you have with us. This exclusion applies whatever you are claiming for and in whatever way liability might arise. This exclusion does not limit any inalienable rights you may have under the Consumer Guarantees Act.
Our maximum liability to you (if any) shall be limited to the value of any faulty products or services supplied by us and we, our employees, contractors and agents, will not be liable to you for loss or damage of any kind however that loss or damage is caused or arises.


APPLICABLE LAW & JURISDICTION  

Unless we otherwise agree in writing, this agreement contains all the terms of our relationship and continues to apply no matter where you are located at the time any goods or services are provided to you by us and irrespective of the location where you reside.
Use of our website, supply of products or services by us to you and any other matter arising from these Terms and Conditions are subject to the laws of Australia. The Courts of Australia shall have non-exclusive jurisdiction over all claims or disputes arising in relation to, out of or in connection with these terms of trade, or with the use of website or supply of any services.
Where you or any other person who you act for, or who you permit to act for you supplies incorrect information for the purchase of a product or service and we incur cost in any matter concerning that name then we may recover the costs incurred by us from you (including legal costs on a solicitor-client basis).
You agree to use our website, products and services in accordance with the applicable laws of the country or countries where your business or organisation is based. 

PRIVACY POLICY & CONFIDENTIALITY    

Unless you opt to receive messages from us we will not contact you again in future. If you have opted to receive ongoing communications and at a later date you no longer wish to receive these communications you will be able to opt out of receiving this information by contacting us by email or by following the unsubscribe instructions at the bottom of emails sent to you.
Opting out of receiving the above mentioned messages will not prevent the sending of messages that specifically relate to your order(s).
We may use personal information that we collect about you to provide products and services to you and to administer orders and payments relating to your purchases from us.
You will need to permit us to place data files ("cookies") on your computer to enable you to use some features of some of our websites. Where you choose not to enable cookies from our Website, some functionality of those Website may not be available to you.
We may disclose your personal information as required by law.
Where you have provided information to us on a confidential basis, we will hold that information in confidence, except as required by law. We cannot guarantee that our website is secure, and we cannot be held responsible for a breach of our website security that is beyond our control.
You can request details of your personal information that we hold, and ask us to correct it, at any time.

GENERAL CONDITIONS


We reserve the right to change these terms and conditions from time to time by notice, which may be in the form of a notice posted on our website at www.sweetlittlevintage.com.au
If we fail to enforce any terms or to exercise our rights under these terms and conditions at any time, we have not waived those rights.
If any provision of these terms and conditions is held to be invalid or unenforceable for any reason, the remaining provisions shall remain in full force and effect and the parties shall adjust their respective rights and obligations in accordance with the spirit and intent of the parties as shown by these terms and conditions.
Unless any provision in this agreement expressly provides otherwise, these terms and conditions are not intended to confer a benefit on any person or class of person who is not a party to it.
We may deliver notices to you by sending them to an email address that you have notified to us.